Support Board
Date/Time: Sun, 24 Nov 2024 03:32:31 +0000
Post From: Notice: Sierra Chart Alert App and Telegram Replacing Email/SMS Alerts
| [2024-03-11 06:05:10] |
| Sierra_Chart Engineering - Posts: 17154 |
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Update 2024-03-13: The instructions below, need to be used with version 2616 or higher. Update 2024-03-19: These are the instructions to follow if you have been using email or SMS alerts from Sierra Chart. The below is the replacement. Use version 2621 or higher. ---- Instructions for the new alert functionality to replace email and SMS alerts: There are many conditions within Sierra Chart which can trigger Alerts. Whatever the source of an alert is in Sierra Chart, at the location where the condition is configured, you choose an Alert Number. This is just providing some background information. 1. Update Sierra Chart with Help >> Download Prerelease. Instructions: Software Download: Fast Update You need to be running version 2621 or higher. 2. The first step, is to configure a private group within the Sierra Chart Chat functionality with only yourself, as the member. Select File >> Open Chat Window. The Chat window runs on another thread, and it may not always become visible when you select this command. You will have to look for it on the System Taskbar on your desktop. If it is not visible when selecting this command, then select Window >> Reset Windows. After that select File >> Open Chat Window. You should then see it but once again you may need to look for it on your System Taskbar. 3. On the Chat window select Commands >> New Group. Do not select this command again while the New Group window is open because it will cause an exception! We will fix this in the next release. 4. Enter a Group Name. And set Relay to Telegram to Yes. 5. Press OK. 6. The group will be created and listed in the list of chats on the left of the Chat Window. At this point, only you are the member and it is your own private chat. Whatever messages you send, are seen by no one else but yourself. 7. Select this chat in the list of chats on the left of the Chat Window. 8. You will see, a Chat ID: at the top of the message list. Make a note of this numeric chat ID. This is a unique identifier for the chat. 9. Select Global Settings >> General Settings >> Alerts. 10. Select the particular Alert Number from the drop-down list of alert numbers you want to configure to send messages to your private group chat. When you send a message to the chat, it then can be relayed to Telegram. Telegram, is a messaging platform which is freely available: https://telegram.org/ Telegram can run on your desktop computer or various mobile devices. 11. Set the setting Send Alert as Chat Message when this Alert is Triggered to Yes. 12. Set Notification >> Chat Identifier or Chat Name for Alerts to the integer identifier you made a note of at step 8. Do not enter the name of the chat here! The name is not currently supported. 13. Press OK. 14. Whenever the particular Alert Number, that is configured to send a message to the chat is triggered, then the message that would normally be sent by email or SMS, is given to the designated chat. When the Chat Interface is being used for Alerts, the Chat Window needs to be kept open. There is no reason to close it. Just simply minimize it and it will be on the System Taskbar. It will be running in the background on its own thread. There is no need to be concerned with it. 15. The next step is to configure the Telegram integration. To do that, you first need to have Telegram installed. Complete that step first. It is best to install it on your desktop computer where Sierra Chart is running. You can get it from here: https://telegram.org/ From your mobile device you can install it, by using whatever method to search for available apps on your device and finding it and installing it. 16. To do the Telegram integration select Commands >> Telegram Notifications from the Sierra Chart Chat window. And follow through the instructions in the pop-up message. 17. If you get any error, when attaching the SierraChartTelegramChat bot in your Telegram installation, then type the command /detach and send that first. And then go through the procedure again (Step 16). 18. Telegram can be installed on your mobile device, or any device, and whenever an alert, sends a message to your private chat group, and is set to be Relayed to Telegram, you will then get it on Telegram. 19. You can immediately stop Alerts from being sent to the chat by selecting Commands >> Disconnect on the Chat Window (File >> Open Chat Window). Any subsequent alerts being sent will be kept in a temporary queue. This queue of pending alerts will not exceed 10 elements. So no more than 10 will be queued. And that queue is discarded when Sierra Chart is exited. 20. Eventually we will have our own mobile application to receive the alerts. This is going to be developed very soon. We estimate about 45 days. 21. Finally, this is a reliable, unfiltered, and stable method to receive alerts. We cannot always guarantee delivery through Telegram, but delivery will be guaranteed with our own mobile chat application which will be available as soon as possible. 22. All Sierra Chart users, have a unique username for chat, which can be different from your Sierra Chart username and that can be configured here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo (Chat Username:) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-03-24 00:29:48
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