Support Board
Date/Time: Mon, 25 Nov 2024 05:28:23 +0000
Post From: chartbook file is not compatible, contact sierra charts
| [2024-03-07 23:33:31] |
| User630227 - Posts: 5 |
|
2024-03-07 23:30:42.917 | Trade activity files set size: 2587 2024-03-07 23:30:43.265 | Created the DTC Protocol server. 2024-03-07 23:30:43.265 | DTC Protocol Server listening on port 11099. 2024-03-07 23:30:43.265 | Reading Internal Order ID file. 2024-03-07 23:30:43.323 | Reading Trade Orders file. 2024-03-07 23:30:43.323 | Reading Trade Positions file. 2024-03-07 23:30:43.324 | Reading Trade Account Data files. 2024-03-07 23:30:43.327 | Software version: 2610 64-bit 2024-03-07 23:30:43.327 | Primary Thread ID: 19440 2024-03-07 23:30:43.327 | Usage end date: 2024-04-29 2024-03-07 23:30:43.327 | Enabled for: Advanced Features 2. 2024-03-07 23:30:43.327 | Enabled for: Sierra Chart Historical Data Service. 2024-03-07 23:30:43.327 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-03-07 23:30:43.327 | Enabled for: Delayed Denali Exchange Data Feed. 2024-03-07 23:30:43.327 | Enabled for exchange2: CME (Trading Account Required) 2024-03-07 23:30:43.327 | Enabled for exchange2: CBOT (Trading Account Required) 2024-03-07 23:30:43.327 | Enabled for exchange2: COMEX (Trading Account Required) 2024-03-07 23:30:43.327 | Enabled for exchange2: NYMEX (Trading Account Required) 2024-03-07 23:30:43.327 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-03-07 23:30:43.327 | Current selected Data/Trading service: CQG WebAPI 2024-03-07 23:30:43.327 | Custom symbol settings values: enabled 2024-03-07 23:30:43.327 | Chart Update Interval: 500 2024-03-07 23:30:43.327 | Intraday Data Storage Time Unit: 0 2024-03-07 23:30:43.327 | Time Zone: +00:00:00 (UTC+00) 2024-03-07 23:30:43.327 | 2024-03-07 23:30:43 Local computer time in UTC 2024-03-07 23:30:43.327 | 2024-03-07 23:30:43 Local computer time in SC Time Zone 2024-03-07 23:30:43.327 | 2024-03-07 23:30:33 Server time in UTC 2024-03-07 23:30:43.327 | Local computer UTC time and Server UTC time difference: 0 seconds. 2024-03-07 23:30:43.327 | Program path: C:\SierraChart\ 2024-03-07 23:30:43.327 | Data Files path: C:\SierraChart\Data\ 2024-03-07 23:30:43.328 | OS Version Number: 10.0 2024-03-07 23:30:43.328 | Locale Setting: C 2024-03-07 23:30:43.328 | DLLs: TNP2.dll, tnp640304.dll, TNPS_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll 2024-03-07 23:30:43.328 | Allowed protected custom studies: DRAW TNP DLL 2024-03-07 23:30:43.328 | Crash reporter started: true 2024-03-07 23:30:43.328 | 2024-03-07 23:30:43.341 | Created the DTC Protocol historical data server. 2024-03-07 23:30:43.342 | HD Server Manager | Listening on port 11098. 2024-03-07 23:30:43.342 | Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. 2024-03-07 23:30:43.377 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2024-03-07 23:30:43.442 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2024-03-07 23:30:43.442 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2024-03-07 23:30:43.590 | Received 5 login tokens. 2024-03-07 23:30:45.855 | Requested user files to download. 2024-03-07 23:30:46.484 | User files to download complete 2024-03-07 23:30:47.205 | Symbol settings MD5 received. Request ID: 1. 2024-03-07 23:30:47.205 | Symbol settings are up-to-date for cqg. 2024-03-07 23:30:47.868 | 2024-03-07 23:30:47.868 | CQG WebAPI | Connecting to server api.cqg.com 2024-03-07 23:30:47.868 | CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 2024-03-07 23:30:47.880 | CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. 2024-03-07 23:30:47.880 | CQG WebSocket socket (1) | New receive buffer size: 0 2024-03-07 23:30:47.880 | CQG WebSocket socket (1) | Connecting to IP: 208.48.16.17. 2024-03-07 23:30:47.893 | CQG WebSocket | Opening WebSocket. 2024-03-07 23:30:47.893 | CQG WebSocket | Sending WebSocket handshake. 2024-03-07 23:30:47.939 | CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols 2024-03-07 23:30:47.939 | CQG WebSocket | Server header | Connection: Upgrade 2024-03-07 23:30:47.939 | CQG WebSocket | Server header | Sec-WebSocket-Accept: 3N/3gJNvwrwMznxRheKGL6SpIjo= 2024-03-07 23:30:47.939 | CQG WebSocket | Server header | Server: WebSocket++/0.8.2 2024-03-07 23:30:47.939 | CQG WebSocket | Server header | Upgrade: websocket 2024-03-07 23:30:47.939 | CQG WebSocket | Server header | 2024-03-07 23:30:47.939 | CQG WebSocket | Web socket state is now open. 2024-03-07 23:30:47.939 | CQG WebAPI | WebSocket connected. 2024-03-07 23:30:47.939 | CQG WebAPI | Sending market data logon message. 2024-03-07 23:30:47.996 | CQG WebAPI | Base Time: 2024-02-25T16:05:18. 2024-02-25 16:05:18 2024-03-07 23:30:47.996 | CQG WebAPI | Logon successful. Session Token = hqdYi4ywvlD9v3kNb9PKMH0/TX3F/BWpaSseecnoKG0dQW12QfkmVBRmLg7nj2bPMkvcn/7uqb0 2024-03-07 23:30:47.996 | CQG WebAPI | Connected to server complete. 2024-03-07 23:30:47.997 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-03-07 23:30:47.997 | Updated verified funded futures trading account ending date to: 2024-04-06 23:30:47 2024-03-07 23:30:47.997 | CQG WebAPI | Sending Trade Accounts request message. 2024-03-07 23:30:48.061 | CQG WebAPI | Brokerage name: NinjaTrader Clearing. Account Name: 1009280 2024-03-07 23:30:48.061 | Updated verified funded futures trading account ending date to: 2024-04-06 23:30:48 2024-03-07 23:30:48.061 | CQG WebAPI | Sending collateral subscribe request. 2024-03-07 23:30:48.243 | CQG WebAPI | Sending positions subscribe request. RequestID: 757964 2024-03-07 23:30:48.243 | CQG WebAPI | Sending orders subscribe request. RequestID: 757965 2024-03-07 23:30:51.105 | Files to Open on Startup | Opening file: ExampleChartbook.cht 2024-03-07 23:30:51.113 | The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\ExampleChartbook.cht * 2024-03-07 23:31:08.049 | ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. 2024-03-07 23:31:08.469 | ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2024-04-03"}. Success=true |