Support Board
Date/Time: Mon, 25 Nov 2024 13:23:49 +0000
Post From: Zero data coming through
| [2024-03-07 20:16:26] |
| John - SC Support - Posts: 36238 |
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The following from your log is the reason for this: 2024-03-07 13:33:28.794 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2
You have another Sierra Chart running on a different computer somewhere and that installation is getting the real-time data. Refer to the following: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously You can either exit from Sierra Chart on the other system, or you can turn on the 2 systems option (keep in mind, this will double your exchange fees). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |