Support Board

Date/Time: Mon, 25 Nov 2024 12:55:18 +0000

Post From: No real time quote received

[2024-03-07 16:01:03] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 36238
The following item from your log is the problem: 2024-03-07 20:41:31.645 \| Allow Support for Sierra Chart Data Feeds is disabled. Select "Global Settings >> Data/Trade Service Settings" and on the "Common Settings" page set the option for "Allow Support for Sierra Chart Data Feeds" to "Yes". Then select OK to close that window and then select "File >> Reconnect". After this, you will be getting the real-time data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing