Support Board
Date/Time: Wed, 27 Nov 2024 02:43:49 +0000
Post From: "Stuck" order
| [2014-07-09 15:59:58] |
| T44 - Posts: 363 |
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There was an error with the order cancellation: Unable to cancel order without a Service Order ID. Internal Order ID: 12815. Internal order ID: 12815 | 2014-07-09 11:57:55
CTS FIX: Received LastRptRequested in execution report for account: 13769. Inserting missing order fills. | 2014-07-09 11:58:04 There is an order appearing which was sent while the platform wasn't connected properly. Every time I log in, this order appears, however I cannot cancel it. I have checked logging into the CTS T4 platform directly and the order does not exist. How can I purge this rogue order from Sierra / make sure Sierra is not trying to re-send this order? |