Support Board
Date/Time: Wed, 27 Nov 2024 02:44:50 +0000
Post From: No live data
| [2014-07-07 22:53:29] |
| User74833 - Posts: 4 |
|
after I updated my version to 1157 yesterday, I cannot get live data. Each time I reconnect, I can get historical data updated, then no live activity. Here is the log: Software version: 1157 | 2014-07-07 22:43:54 Enabled for: Advanced Features. | 2014-07-07 22:43:54 Enabled for: Sierra Chart Historical Data Service. | 2014-07-07 22:43:54 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-07-07 22:43:54 Active service: CQG Trading | 2014-07-07 22:43:54 Time Zone: +00:00:00 (UTC+00) | 2014-07-07 22:43:54 2014-07-07 18:43:54 Local computer clock time | 2014-07-07 22:43:54 2014-07-07 22:43:54 GMT time | 2014-07-07 22:43:54 2014-07-07 22:43:54 Time zone adjusted time | 2014-07-07 22:43:54 Time difference to server time: 3 seconds. | 2014-07-07 22:43:54 Program path: C:\SierraChart\ | 2014-07-07 22:43:54 Data Files path: C:\SierraChart\Data\ | 2014-07-07 22:43:54 OS Version Number: 5.1 | 2014-07-07 22:43:54 Checking for new symbol settings for cqg | 2014-07-07 22:43:54 Symbol settings are up-to-date for cqg | 2014-07-07 22:43:54 CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-07-07 22:43:59 socket (0) - Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-07-07 22:43:59 socket (1432) - Connected. | 2014-07-07 22:43:59 CQG Trading FIX: Sending the Logon message. | 2014-07-07 22:43:59 CQG Trading: Connected to trading server. | 2014-07-07 22:43:59 CQG Trading: Not connecting to market data server because Username is not specified. | 2014-07-07 22:43:59 CQG Trading: Market data session connected. | 2014-07-07 22:43:59 CQG Trading FIX - FCM name: Advantage | 2014-07-07 22:43:59 CQG Trading - Starting real-time market data updates for: F.US.CPEU14. ID: 1 | 2014-07-07 22:45:03 HD Request # 2 - Downloading Intraday chart data for F.US.CPEU14 to the file F.US.CPEU14.scid. Service: comex | 2014-07-07 22:45:03 HD Request # 2 - Download start Date-Time: 2014-07-07 22:26:11.0 | 2014-07-07 22:45:03 HD Request # 2 - Using server: scdf1.sierracharts.com port 10149 | 2014-07-07 22:45:03 CQG Trading - Starting real-time market data updates for: F.US.CLEQ14. ID: 2 | 2014-07-07 22:45:03 Socket (0) - Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-07-07 22:45:03 CQG Trading - Starting real-time market data updates for: F.US.EPU14. ID: 3 | 2014-07-07 22:45:03 CQG Trading - Starting real-time market data updates for: F.US.GCEQ14. ID: 4 | 2014-07-07 22:45:03 Requesting market depth updates for: F.US.CLEQ14 if supported. | 2014-07-07 22:45:03 Requesting market depth updates for: F.US.EPU14 if supported. | 2014-07-07 22:45:03 Socket (1772) - Connected. | 2014-07-07 22:45:03 HD Request # 2 - Sending historical data logon request message. | 2014-07-07 22:45:03 HD Request # 2 - Requesting Intraday data. Start Date-Time: 2014-07-07 22:26:11. Record interval: 60. Symbol: HGU4 | 2014-07-07 22:45:03 HD Request # 2 - Decompressing data. | 2014-07-07 22:45:03 HD Request # 2 - Receiving Intraday data for F.US.CPEU14 starting at 2014-07-07 22:26:11 | 2014-07-07 22:45:03 HD Request # 2 - Timestamp of first Intraday data file record written: 2014-07-07 22:26:11 | 2014-07-07 22:45:03 Socket (1772) - Shutdown and closed. | 2014-07-07 22:45:03 The network socket for historical data has been closed. | 2014-07-07 22:45:03 HD Request # 2 - Received 5 records from 2014-07-07 22:26:11 to 2014-07-07 22:34:03 (7.9 minutes) and wrote 5 records for F.US.CPEU14 | 2014-07-07 22:45:03 HD Request # 2 - Intraday download COMPLETE for F.US.CPEU14. Completion time: 0s | 2014-07-07 22:45:03 Real-time Intraday chart data file updates started for F.US.CPEU14 | 2014-07-07 22:45:03 HD Request # 3 - Downloading Intraday chart data for F.US.CLEQ14 to the file F.US.CLEQ14.scid. Service: nymex | 2014-07-07 22:45:03 HD Request # 3 - Download start Date-Time: 2014-07-07 22:21:01.0 | 2014-07-07 22:45:03 HD Request # 3 - Using server: scdf2.sierracharts.com port 10149 | 2014-07-07 22:45:03 Socket (0) - Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-07-07 22:45:03 Socket (1772) - Connected. | 2014-07-07 22:45:03 HD Request # 3 - Sending historical data logon request message. | 2014-07-07 22:45:03 HD Request # 3 - Requesting Intraday data. Start Date-Time: 2014-07-07 22:21:01. Record interval: 60. Symbol: CLQ4 | 2014-07-07 22:45:03 HD Request # 3 - Decompressing data. | 2014-07-07 22:45:03 HD Request # 3 - Receiving Intraday data for F.US.CLEQ14 starting at 2014-07-07 22:21:01 | 2014-07-07 22:45:03 HD Request # 3 - Timestamp of first Intraday data file record written: 2014-07-07 22:21:01 | 2014-07-07 22:45:03 Socket (1772) - Shutdown and closed. | 2014-07-07 22:45:03 The network socket for historical data has been closed. | 2014-07-07 22:45:03 HD Request # 3 - Received 5 records from 2014-07-07 22:21:01 to 2014-07-07 22:34:46 (13.7 minutes) and wrote 5 records for F.US.CLEQ14 | 2014-07-07 22:45:03 HD Request # 3 - Intraday download COMPLETE for F.US.CLEQ14. Completion time: 0s | 2014-07-07 22:45:03 Real-time Intraday chart data file updates started for F.US.CLEQ14 | 2014-07-07 22:45:03 HD Request # 4 - Downloading Intraday chart data for F.US.EPU14 to the file F.US.EPU14.scid. Service: cme | 2014-07-07 22:45:03 HD Request # 4 - Download start Date-Time: 2014-07-07 22:26:39.0 | 2014-07-07 22:45:03 HD Request # 4 - Using server: scdf1.sierracharts.com port 10149 | 2014-07-07 22:45:03 Socket (0) - Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-07-07 22:45:03 Socket (1792) - Connected. | 2014-07-07 22:45:03 HD Request # 4 - Sending historical data logon request message. | 2014-07-07 22:45:03 HD Request # 4 - Requesting Intraday data. Start Date-Time: 2014-07-07 22:26:39. Record interval: 60. Symbol: ESU4 | 2014-07-07 22:45:03 HD Request # 4 - Decompressing data. | 2014-07-07 22:45:03 HD Request # 4 - Receiving Intraday data for F.US.EPU14 starting at 2014-07-07 22:26:39 | 2014-07-07 22:45:03 HD Request # 4 - Timestamp of first Intraday data file record written: 2014-07-07 22:26:39 | 2014-07-07 22:45:03 Socket (1792) - Shutdown and closed. | 2014-07-07 22:45:03 The network socket for historical data has been closed. | 2014-07-07 22:45:03 HD Request # 4 - Received 8 records from 2014-07-07 22:26:39 to 2014-07-07 22:34:56 (8.3 minutes) and wrote 8 records for F.US.EPU14 | 2014-07-07 22:45:03 HD Request # 4 - Intraday download COMPLETE for F.US.EPU14. Completion time: 0s | 2014-07-07 22:45:03 Real-time Intraday chart data file updates started for F.US.EPU14 | 2014-07-07 22:45:03 HD Request # 5 - Downloading Intraday chart data for F.US.GCEQ14 to the file F.US.GCEQ14.scid. Service: comex | 2014-07-07 22:45:03 HD Request # 5 - Download start Date-Time: 2014-07-07 22:25:09.0 | 2014-07-07 22:45:03 HD Request # 5 - Using server: scdf2.sierracharts.com port 10149 | 2014-07-07 22:45:03 Socket (0) - Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-07-07 22:45:03 Socket (1792) - Connected. | 2014-07-07 22:45:03 HD Request # 5 - Sending historical data logon request message. | 2014-07-07 22:45:03 HD Request # 5 - Requesting Intraday data. Start Date-Time: 2014-07-07 22:25:09. Record interval: 60. Symbol: GCQ4 | 2014-07-07 22:45:03 HD Request # 5 - Decompressing data. | 2014-07-07 22:45:03 HD Request # 5 - Receiving Intraday data for F.US.GCEQ14 starting at 2014-07-07 22:25:09 | 2014-07-07 22:45:03 HD Request # 5 - Timestamp of first Intraday data file record written: 2014-07-07 22:25:09 | 2014-07-07 22:45:03 Socket (1792) - Shutdown and closed. | 2014-07-07 22:45:03 The network socket for historical data has been closed. | 2014-07-07 22:45:03 HD Request # 5 - Received 8 records from 2014-07-07 22:25:09 to 2014-07-07 22:34:02 (8.9 minutes) and wrote 8 records for F.US.GCEQ14 | 2014-07-07 22:45:03 HD Request # 5 - Intraday download COMPLETE for F.US.GCEQ14. Completion time: 0s | 2014-07-07 22:45:03 Real-time Intraday chart data file updates started for F.US.GCEQ14 | 2014-07-07 22:45:03 |