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Date/Time: Mon, 25 Nov 2024 10:58:17 +0000



Post From: How to update payment information

[2024-02-27 17:58:48]
John - SC Support - Posts: 36238
The process is the same regardless of where you are making the change. Since you are setup for automatic payments, you need to first remove the existing card by going to the "Payments" page, scrolling to the bottom and selecting the button for "Manage Automatic Payments" in the section for "Automatic Payments with Stripe". Follow the instructions to remove the old card setup.

Then select the same button again to enter the new card information.

You can access the Payments page at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit#MoveToTop
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