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Date/Time: Mon, 25 Nov 2024 15:34:10 +0000



Post From: Latest update not connecting to Gain CAPITAL

[2024-02-26 02:29:15]
Sierra_Chart Engineering - Posts: 17174
Gain Capital support has been discontinued for at least two or three years. We have not had anyone ask about this for a long time now.

We cannot provide any further help with Gain Capital.

We can help you with market data. We see that you have the CBOT exchange activated and you can receive real-time CBOT data now.
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To access historical and streaming market data independent from your Trading service. Follow these instructions.


Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services".

Press "OK"

And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command:
Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service)

You can then use the data provided by Sierra Chart independent of your trading service.


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For trading use the gain capital software.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-02-26 02:29:35