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Date/Time: Mon, 25 Nov 2024 16:57:41 +0000



Post From: Set up has taken over 3 weeks- cost about $150- still have not tried Sierra- Help

[2024-02-23 11:22:16]
Juno Best Day Ever - Posts: 3
Hi,
I would like to try your service. A friend likes it.

I signed up for the free trial bc I already pay for a charting service.
The trial would not run the system (data issues etd). My friend said she just gave up on the trial and chose package 10 and paid.

I did the same.
Still no data worked- so I funded an edge clear account.

I have yet to actually see what sierra is like and if I like it and I have spent around $200.
Edge took forever to process my app and still has not applied funds I sent 10 days ago to my account.
Thats not your fault- or mine- but I am the paying customer and yours is the service I am attempting to trial.

Can you please extend my trail- this has been not good and I am close to giving up.
Customer experience has been far less than satisfying or even reasonable.