Support Board
Date/Time: Mon, 25 Nov 2024 16:39:18 +0000
Post From: No Data after downloading latest version
| [2024-02-22 18:21:02] |
| John - SC Support - Posts: 36249 |
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User996274: You do not have any exchanges active. The exchanges are paid separately from your Usage Time. You do have Usage Time available through March 15, 2024, but this does not include the exchange fees. For data for The CME Group, we see that you have completed your agreements, so you just need to activate the exchange(s) you want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Note that the exchanges are not pro-rated and they renew on a calendar month basis, so if you activate an exchange today, you will pay the full amount for the remainder of February and then pay again on March 1, 2024 for the month of March. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |