Support Board

Date/Time: Mon, 25 Nov 2024 20:23:50 +0000

Post From: Delayed data

[2024-02-20 15:56:07] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 36278
Here are the slightly modified instructions for what you need to do: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol" and enter the symbol in the "Selected Symbol" field then select the "Open Intraday Chart" button. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing