Support Board
Date/Time: Wed, 27 Nov 2024 06:41:03 +0000
Post From: CTS seeing Sierra as duoplicate log in
| [2014-07-04 09:32:06] |
| |
|
We have logged into the T4 desktop software and we also connected to CTS with Sierra Chart using the same CTS username and Firm. We have both connections being maintained without any disconnect. While you have the CTS T4 desktop software running, connect to the data feed in Sierra Chart using the same CTS Username and then when you get the error message indicating you are logged in at another location, press the Send For Analysis button on the Sierra Chart Message Log. Let us know when that is done here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |