Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 18:45:16 +0000



Post From: Connection issue

[2024-02-17 23:57:29]
Sierra_Chart Engineering - Posts: 17174
This is extremely unusual. We want you to close all Chartbooks with File >> Close All Chartbooks before changing the Service.

And run Sierra Chart in Safe Mode:
Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface: Problems Caused by Advanced Custom Studies

Also we see an unusual installation folder on your system for Sierra Chart. We recommend using the default installation folder. Or install Sierra Chart on a separate solid-state drive on your system. Not a remote folder.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-02-17 23:57:53