Support Board
Date/Time: Mon, 25 Nov 2024 19:53:57 +0000
Post From: Orders not processed
| [2024-02-14 21:45:24] |
| John - SC Support - Posts: 36277 |
|
We need more information. In particular: - What is "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" set to? - What is the symbol of the chart? - What exactly is occurring on your Sierra Chart? - Are you getting any error messages when you submit an order? - After you submit an order is there anything in the "Trade >> Trade Service Log" that shows an error or rejection? If so, what does it state? You can post your entire log here if you want. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |