Support Board

Date/Time: Sun, 19 May 2024 22:50:36 +0000

Post From: Apex Rithmic connection issue

[2024-02-14 21:42:03] Link To Thread - Link To Post [Go To First Post]
User238948 - Posts: 6
I have contacted Rithmic and they have checked their logs and they can see that you are sending my user id with a underscore prefix which is why its failing. I have attached an image of this and blanked out anything personal since you make all the threads public. Please can you check why this would be sent differently to how I have entered it? Thank you


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