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Date/Time: Mon, 25 Nov 2024 21:21:31 +0000



Post From: Unsupported protocol version

[2024-02-08 09:20:17]
Sierra_Chart Engineering - Posts: 17174
This is very unusual to get an error like that. It indicates corrupted data, really which should never happen.

Try again:
Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download" from the main Sierra Chart menu. You just need to do this once per symbol and not for each chart. This command is on the main Sierra Chart menu at the top. Only use it from that location.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-02-08 09:20:28