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Date/Time: Mon, 25 Nov 2024 21:48:09 +0000



Post From: Unsupported protocol version

[2024-02-08 08:20:16]
florinsandru - Posts: 14
Dear Sierra Chart,

I opened the platform today and received an error "Error downloading historical intraday data for EURUSD. Historical data logon error: Unsupported protocol version". Please see attached. Basically, I am not getting the data from overnight at the moment. Wondering if you would be able to please help. I did perform an update to Sierra chart to current version. Also, no updates have been performed to my PC in the last 48 hours.

Thank you in advance.
Regards,
Florin.
image1.PNG / V - Attached On 2024-02-08 08:17:39 UTC - Size: 105.75 KB - 58 views
image2.jpg / V - Attached On 2024-02-08 08:18:04 UTC - Size: 498.29 KB - 53 views