Support Board
Date/Time: Mon, 25 Nov 2024 22:33:30 +0000
Post From: Flux Micro mini SP 500
| [2024-02-02 18:10:57] |
| John - SC Support - Posts: 36284 |
|
From Google Translate: I can't put the micro mini SP500 on my graphics March 24, please let me know if I need to change something, I get the mini SP500.
There is no particular reason why you would be having any issues with the Micro S&P 500 (MES) as you are setup to get the data for the Full CME Group. If you are continuing to have an issue, then we need to know exactly what you are seeing (are you getting no data, some data, delayed data, etc.) and then get us your Message Log by following these instructions (be sure to follow the instructions exactly so we only get the data for the one symbol): Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |