Support Board
Date/Time: Mon, 25 Nov 2024 22:51:04 +0000
Post From: Issue: Resource Error > Chartbook Scramble
| [2024-01-31 17:40:11] |
| John - SC Support - Posts: 36286 |
|
Reinstalling Sierra Chart is never the answer. Whatever is occurring is occurring for a reason. Please check each instance and make sure the Data path is set properly for that instance. You can not share the Data folder between instances, Sierra Chart is not setup to handle that situation. Select "Global Settings >> General Settings >> Paths" and check the entry for "Data Files Folder". Make sure each instance is set to a different Data folder. It is best to have this located under the installation folder, and you can force this by setting the option for "Always Use 'Data' Folder Within Main Folder" to "Yes" (it's just under the Data folder Path). If the Data Folders are all good, then we have to ask if the custom study you are using is setup, in any way, to move files or look for different chartbooks, or something along those lines. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |