Support Board
Date/Time: Mon, 25 Nov 2024 22:42:49 +0000
Post From: Issue: Resource Error > Chartbook Scramble
| [2024-01-31 14:10:36] |
| stockwet - Posts: 32 |
|
Hey Guys, Okay, I shut everything down last night. I'm not getting an error, but, I am getting the chartbook scramble again. It's inverted this time. Maybe because it's the last instance I opened, but that last instance is now only showing the chartbooks of the rithmic instance. I'm not sure what you need me to send you for troubleshooting since there are no errors. I have attempted to restore the files. In my backup directory, I found the files with the timestamp of last night, when I closed the platform. I moved those into my data folder after cleaning it out of anything else. I also renamed the files. When I launched the platform again, I still have the chart layouts from the other instance. This is not a case of mistaken identity between the instances and detached windows. I have them running on two different windows virtual desktops to make sure I'm not confusing one with the other. Other note: the denali instance that is now showing the rithmic chartbook layouts was a copy of the rithmic instance. I'm also using a third party user study, which may also be contributing to the issue. I'm not sure. I plan to do a fresh download and install of SC. Thanks for any assistance. |