Support Board
Date/Time: Tue, 26 Nov 2024 00:36:05 +0000
Post From: Historical data not loading , permission denied Rithmic .denali not loading historical
| [2024-01-26 16:09:00] |
| John - SC Support - Posts: 36286 |
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Please get us the Message Log from when you are connected to the Rithmic account that is NOT working by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |