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Date/Time: Tue, 26 Nov 2024 01:31:51 +0000



Post From: questions about Package

[2024-01-23 10:32:46]
User90003 - Posts: 21
Hello
I have an account with your company and I trade Nasdaq and SP500 futures.
I have the following questions for you:
- I am currently using package 11 - Evaluate Highest Available Service Package with Denali Exchange Data Feed.
If I want to switch to the lower package 10, can I do it anytime ? How is the money deducted from my account ? And if I switch to package 10, can I switch back to package 11 in a week ?
- I have set up a Teton Order Routing Service connection with my AMP broker. Do I still need to take action of connecting once a month for further verification of a funded trading account?
- I haven't used Sierra in a while. When I start it now some Chartbooks are not loading (Chartbook file is not compatible) see: https://i.imgur.com/gO4kx8X.png . How should I proceed to get the chartbooks back up ?

Thank you and best regards
Radomir Kana

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Date Time Of Last Edit: 2024-01-23 10:33:59