Support Board
Date/Time: Tue, 26 Nov 2024 02:35:29 +0000
Post From: No account information is in Trade Window
| [2024-01-22 16:59:52] |
| John - SC Support - Posts: 36286 |
|
The problem is your Sierra4.config file. We do not know why, but there is a problem with it, and that is why you are not getting the trade accounts showing. You can try to find a backup of that file that does not have the problem. Refer to the following: Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Restoring Backup Global Configuration File Worst case, if you can not find a backup easily enough, you would need to exit from Sierra Chart, and then remove the file 'Sierra4.config'. Then start Sierra Chart again, and the file will be created as a new file. You would have to recreate any changes to your global settings that were stored in that file. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |