Support Board
Date/Time: Tue, 26 Nov 2024 01:42:40 +0000
Post From: Attached Order Not Showing up on Chart
| [2024-01-22 15:08:42] |
| John - SC Support - Posts: 36286 |
|
It sounds like your orders are being rejected with TopStep. After you place an order that does not show up, select "Trade >> Trade Service Log" and see if there is information in there on what the problem might be. You can post the contents of the log to this thread for us to take a look if it is not obvious. Also check your Trade Activity Log and see if the Fills are in there for the orders. If they are not, then review the "Order" information and look at the "Order Action Source" to see if it gives any information on why the order did not get filled. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |