Support Board
Date/Time: Tue, 26 Nov 2024 02:31:31 +0000
Post From: No account information is in Trade Window
| [2024-01-22 14:21:13] |
| John - SC Support - Posts: 36286 |
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Is this on all charts on that system? Can you start a new chart and see if the problem is with that chart as well. If you still have the issue on a new chart, then please get us that Chartbook and your Sierra4.config file and we will take a look. Refer to the following for how to get us files: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile The Sierra4.config file is located in your main Sierra Chart installation folder (typically C:\SierraChart). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |