Support Board
Date/Time: Tue, 26 Nov 2024 02:29:04 +0000
Post From: Lot of disconnects... Any ideas?
| [2024-01-18 17:21:12] |
| esMike - Posts: 69 |
|
I get a lot of disconnects. Dunno why. Sometimes only like 3-5 disconnects per day, but today it's horrible. My VDSL is stable, no Fec errors or OH frame errors or anything showing up. Anyone got any ideas? Teton CME Order Routing | Firm: AMP | 2024-01-18 12:14:12.712 Teton CME Order Routing | Connecting to the server futurestrading14.sierracharts.com. Port 11067 | 2024-01-18 12:14:12.712 Error getting address info for ds23.sierracharts.com. Windows error code 11001: No such host is known. | 2024-01-18 12:14:19.753 * DTC Client socket (3) | CloseSocket call. | 2024-01-18 12:14:19.753 Denali Data Feed | Failed connections: 1 | 2024-01-18 12:14:19.753 DTC Client socket (0) | CloseSocket call. | 2024-01-18 12:14:19.753 Denali Data Feed | Disconnected from the server. | 2024-01-18 12:14:19.753 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2024-01-18 12:14:19.753 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2024-01-18 12:14:19.753 DTC Client socket (1) | New receive buffer size: 0 | 2024-01-18 12:14:19.753 DTC Client socket (1) | Connecting to IP: 208.185.224.130. | 2024-01-18 12:14:19.753 HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2024-01-18 12:14:20.342 * Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 10048 | 2024-01-18 12:14:21.741 DTC Client socket (2) | Creating socket. | 2024-01-18 12:14:21.742 DTC Client socket (2) | New receive buffer size: 0 | 2024-01-18 12:14:21.742 DTC Client socket (2) | Connecting to IP: 38.142.170.155. | 2024-01-18 12:14:21.742 DTC Client socket (1) | Connect event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2024-01-18 12:14:26.046 * DTC Client socket (2) | Connect event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2024-01-18 12:14:26.046 * DTC Client socket (1) | CloseSocket call. | 2024-01-18 12:14:26.046 DTC Client socket (2) | CloseSocket call. | 2024-01-18 12:14:26.046 DTC Client socket (1) | Closed. | 2024-01-18 12:14:26.046 Teton CME Order Routing | Failed connections: 2 | 2024-01-18 12:14:26.046 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2024-01-18 12:14:26.046 Select 'File >> Disconnect' to prevent further connection attempts. | 2024-01-18 12:14:26.046 Denali Data Feed | Failed connections: 2 | 2024-01-18 12:14:26.046 DTC Client socket (0) | CloseSocket call. | 2024-01-18 12:14:26.046 Denali Data Feed | Disconnected from the server. | 2024-01-18 12:14:26.046 DTC Client socket (2) | Closed. | 2024-01-18 12:14:26.046 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2024-01-18 12:14:26.046 DTC Client socket (0) | CloseSocket call. | 2024-01-18 12:14:26.054 Teton CME Order Routing | Disconnected. | 2024-01-18 12:14:26.054 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2024-01-18 12:14:26.054 Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 | 2024-01-18 12:14:28.039 Teton CME Order Routing | Firm: AMP | 2024-01-18 12:14:28.054 Teton CME Order Routing | Connecting to the server futurestrading15.sierracharts.com. Port 11067 | 2024-01-18 12:14:28.054 DTC Client socket (1) | Using previously cached IP address because unable to resolve domain name | 2024-01-18 12:14:40.078 DTC Client socket (1) | Creating socket. | 2024-01-18 12:14:40.078 DTC Client socket (1) | New receive buffer size: 0 | 2024-01-18 12:14:40.078 DTC Client socket (1) | Connecting to IP: 38.103.112.187. | 2024-01-18 12:14:40.078 Denali Data Feed | Network connection to server complete. | 2024-01-18 12:14:40.252 Denali Data Feed | Starting socket receive thread. | 2024-01-18 12:14:40.252 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2024-01-18 12:14:40.252 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2024-01-18 12:14:40.253 DTC Client socket (2) | New receive buffer size: 0 | 2024-01-18 12:14:40.253 DTC Client socket (2) | Connecting to IP: 216.1.90.129. | 2024-01-18 12:14:40.253 Teton CME Order Routing | Network connection to server complete. | 2024-01-18 12:14:40.481 Teton CME Order Routing | Starting socket receive thread. | 2024-01-18 12:14:40.481 Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2024-01-18 12:14:40.481 Denali Data Feed | Setting DTC encoding to Binary VLS | 2024-01-18 12:14:40.557 Denali Data Feed | Sending logon request message. | 2024-01-18 12:14:40.557 Denali Data Feed | Received logon response. | 2024-01-18 12:14:40.791 Denali Data Feed | Server Name: RealTimeServer. | 2024-01-18 12:14:40.791 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2024-01-18 12:14:40.791 Denali Data Feed | Logon error received from server: Maximum connections reached. | 2024-01-18 12:14:40.791 Denali Data Feed | Failed connections: 3 | 2024-01-18 12:14:40.791 Denali Data Feed | Waiting for socket receive thread to end | 2024-01-18 12:14:40.791 DTC Client socket (1) | CloseSocket call. | 2024-01-18 12:14:40.791 Denali Data Feed | Disconnected from the server. | 2024-01-18 12:14:40.791 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2024-01-18 12:14:40.791 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2024-01-18 12:14:40.791 DTC Client socket (1) | Socket gracefully closed by remote side. | 2024-01-18 12:14:40.845 DTC Client socket (1) | Closed. | 2024-01-18 12:14:40.845 Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2024-01-18 12:14:41.158 Teton CME Order Routing | Sending logon request message. | 2024-01-18 12:14:41.158 Teton CME Order Routing | Received logon response. | 2024-01-18 12:14:41.382 Teton CME Order Routing | Server Name: SC DTC Server. | 2024-01-18 12:14:41.382 Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2024-01-18 12:14:41.382 Teton CME Order Routing | Logon error received from server: Secondary instance is not allowing connections to this server | 2024-01-18 12:14:41.382 Teton CME Order Routing | Failed connections: 3 | 2024-01-18 12:14:41.382 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2024-01-18 12:14:41.382 Select 'File >> Disconnect' to prevent further connection attempts. | 2024-01-18 12:14:41.382 Teton CME Order Routing | Waiting for socket receive thread to end | 2024-01-18 12:14:41.400 DTC Client socket (2) | CloseSocket call. | 2024-01-18 12:14:41.400 Teton CME Order Routing | Disconnected. | 2024-01-18 12:14:41.400 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2024-01-18 12:14:41.400 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2024-01-18 12:14:41.400 DTC Client socket (2) | Socket gracefully closed by remote side. | 2024-01-18 12:14:41.622 DTC Client socket (2) | Closed. | 2024-01-18 12:14:41.622 Denali Data Feed | Connecting to the server ds23-2.sierracharts.com. Port 443 | 2024-01-18 12:14:42.791 DTC Client socket (1) | Creating socket. | 2024-01-18 12:14:42.965 DTC Client socket (1) | New receive buffer size: 0 | 2024-01-18 12:14:42.965 DTC Client socket (1) | Connecting to IP: 38.103.112.184. | 2024-01-18 12:14:42.965 Denali Data Feed | Network connection to server complete. | 2024-01-18 12:14:43.140 Denali Data Feed | Starting socket receive thread. | 2024-01-18 12:14:43.140 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2024-01-18 12:14:43.140 Teton CME Order Routing | Firm: AMP | 2024-01-18 12:14:43.398 Teton CME Order Routing | Connecting to the server futurestrading16.sierracharts.com. Port 11066 | 2024-01-18 12:14:43.398 Denali Data Feed | Setting DTC encoding to Binary VLS | 2024-01-18 12:14:43.444 Denali Data Feed | Sending logon request message. | 2024-01-18 12:14:43.444 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2024-01-18 12:14:43.573 DTC Client socket (2) | New receive buffer size: 0 | 2024-01-18 12:14:43.573 DTC Client socket (2) | Connecting to IP: 38.89.227.130. | 2024-01-18 12:14:43.573 Teton CME Order Routing | Network connection to server complete. | 2024-01-18 12:14:43.804 Teton CME Order Routing | Starting socket receive thread. | 2024-01-18 12:14:43.804 Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2024-01-18 12:14:43.804 Denali Data Feed | Received logon response. | 2024-01-18 12:14:44.194 Denali Data Feed | Server Name: SC Realtime Server. | 2024-01-18 12:14:44.194 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2024-01-18 12:14:44.194 Denali Data Feed | Successfully connected. | 2024-01-18 12:14:44.194 Denali Data Feed | Trading is not supported. | 2024-01-18 12:14:44.194 Denali Data Feed | Restarting real-time data updates for symbol: ESH24_FUT_CME -> ESH24 | 2024-01-18 12:14:44.194 Denali Data Feed | Restarting real-time data updates for symbol: MESH24_FUT_CME -> MESH24 | 2024-01-18 12:14:44.194 Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2024-01-18 12:14:44.503 Teton CME Order Routing | Sending logon request message. | 2024-01-18 12:14:44.503 Denali Data Feed | Received security definition for symbol ESH24_FUT_CME | 2024-01-18 12:14:44.507 Denali Data Feed | Received security definition for symbol MESH24_FUT_CME | 2024-01-18 12:14:44.507 Teton CME Order Routing | Received logon response. | 2024-01-18 12:14:44.968 Teton CME Order Routing | Server Name: SC DTC Server. Build=48599. | 2024-01-18 12:14:44.968 Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2024-01-18 12:14:44.968 Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. | 2024-01-18 12:14:44.968 Teton CME Order Routing | Trading is supported. | 2024-01-18 12:14:44.968 Teton CME Order Routing | Order cancel and replace is supported. | 2024-01-18 12:14:44.968 Teton CME Order Routing | OCO Orders supported. | 2024-01-18 12:14:44.968 Teton CME Order Routing | Bracket Orders supported. | 2024-01-18 12:14:44.968 Teton CME Order Routing | Connected to server complete. | 2024-01-18 12:14:44.968 Denali Data Feed | Waiting for socket receive thread to end | 2024-01-18 12:14:44.968 DTC Client socket (1) | CloseSocket call. | 2024-01-18 12:14:44.969 Denali Data Feed | Disconnected from the server. | 2024-01-18 12:14:44.969 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2024-01-18 12:14:44.969 No download requests in the queue to start downloads for. | 2024-01-18 12:14:44.969 No download requests in the queue to start downloads for. | 2024-01-18 12:14:44.969 No download requests in the queue to start downloads for. | 2024-01-18 12:14:44.969 No download requests in the queue to start downloads for. | 2024-01-18 12:14:44.969 Updated verified funded futures trading account ending date to: 2024-02-17 17:14:44 | 2024-01-18 12:14:44.969 Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. | 2024-01-18 12:14:44.970 Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2024-01-16 16:28:12.736533 | 2024-01-18 12:14:44.973 Mapping MESH24_FUT_CME to MESH24. Service code: cme | 2024-01-18 12:14:44.993 Using symbol data fast lookup vector | 2024-01-18 12:14:44.993 Denali Data Feed | Starting real-time market data updates for: MESH24_FUT_CME (MESH24). ID: 1 Service code: cme | 2024-01-18 12:14:44.993 Denali Data Feed | Connecting to the server ds27.sierracharts.com. Port 10048 | 2024-01-18 12:14:44.993 Denali Data Feed | Requesting security definition data for: MESH24_FUT_CME (MESH24). ID: 1 | 2024-01-18 12:14:44.993 Mapping ESH24_FUT_CME to ESH24. Service code: cme | 2024-01-18 12:14:44.993 Denali Data Feed | Starting real-time market data updates for: ESH24_FUT_CME (ESH24). ID: 2 Service code: cme | 2024-01-18 12:14:44.993 Denali Data Feed | Requesting security definition data for: ESH24_FUT_CME (ESH24). ID: 2 | 2024-01-18 12:14:44.993 Added historical Intraday data request for ESH24_FUT_CME to the queue. | 2024-01-18 12:14:44.993 Intraday data recording state for symbol ESH24_FUT_CME is set to download 'Pending'. | 2024-01-18 12:14:44.993 Triggering next historical data download in queue. | 2024-01-18 12:14:44.993 Delaying start of download for ESH24_FUT_CME. | 2024-01-18 12:14:45.000 DTC Client socket (1) | Socket gracefully closed by remote side. | 2024-01-18 12:14:45.148 DTC Client socket (1) | Closed. | 2024-01-18 12:14:45.148 DTC Client socket (3) | Creating socket. | 2024-01-18 12:14:45.168 DTC Client socket (3) | New receive buffer size: 0 | 2024-01-18 12:14:45.168 DTC Client socket (3) | Connecting to IP: 38.89.227.130. | 2024-01-18 12:14:45.168 Updated verified funded futures trading account ending date to: 2024-02-17 17:14:45 | 2024-01-18 12:14:45.206 Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=156139 | 2024-01-18 12:14:45.210 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MESH24_FUT_CME | 2024-01-18 12:14:45.227 Teton CME Order Routing | Received security definition for symbol MESH24_FUT_CME | 2024-01-18 12:14:45.227 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESH24_FUT_CME | 2024-01-18 12:14:45.227 Teton CME Order Routing | Received security definition for symbol ESH24_FUT_CME | 2024-01-18 12:14:45.227 Denali Data Feed | Network connection to server complete. | 2024-01-18 12:14:45.400 Denali Data Feed | Starting socket receive thread. | 2024-01-18 12:14:45.400 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2024-01-18 12:14:45.401 Denali Data Feed | Setting DTC encoding to Binary VLS | 2024-01-18 12:14:45.663 Denali Data Feed | Sending logon request message. | 2024-01-18 12:14:45.663 Denali Data Feed | Received logon response. | 2024-01-18 12:14:45.898 Denali Data Feed | Server Name: RealTimeServer. | 2024-01-18 12:14:45.898 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2024-01-18 12:14:45.898 Denali Data Feed | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. | 2024-01-18 12:14:45.898 Denali Data Feed | Failed connections: 1 | 2024-01-18 12:14:45.898 Denali Data Feed | Waiting for socket receive thread to end | 2024-01-18 12:14:45.898 DTC Client socket (3) | CloseSocket call. | 2024-01-18 12:14:45.898 Denali Data Feed | Disconnected from the server. | 2024-01-18 12:14:45.898 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2024-01-18 12:14:45.898 DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2024-01-18 12:14:45.898 DTC Client socket (3) | Socket gracefully closed by remote side. | 2024-01-18 12:14:46.128 DTC Client socket (3) | Closed. | 2024-01-18 12:14:46.128 Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10048 | 2024-01-18 12:14:47.898 DTC Client socket (1) | Creating socket. | 2024-01-18 12:14:48.073 DTC Client socket (1) | New receive buffer size: 0 | 2024-01-18 12:14:48.073 DTC Client socket (1) | Connecting to IP: 38.103.112.188. | 2024-01-18 12:14:48.073 Denali Data Feed | Network connection to server complete. | 2024-01-18 12:14:48.306 Denali Data Feed | Starting socket receive thread. | 2024-01-18 12:14:48.306 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2024-01-18 12:14:48.306 Denali Data Feed | Setting DTC encoding to Binary VLS | 2024-01-18 12:14:48.548 Denali Data Feed | Sending logon request message. | 2024-01-18 12:14:48.548 Denali Data Feed | Received logon response. | 2024-01-18 12:14:48.781 Denali Data Feed | Server Name: RealTimeServer. | 2024-01-18 12:14:48.781 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2024-01-18 12:14:48.781 Denali Data Feed | Logon error received from server: Maximum connections reached. | 2024-01-18 12:14:48.781 Denali Data Feed | Failed connections: 2 | 2024-01-18 12:14:48.781 Denali Data Feed | Waiting for socket receive thread to end | 2024-01-18 12:14:48.781 DTC Client socket (1) | CloseSocket call. | 2024-01-18 12:14:48.781 Denali Data Feed | Disconnected from the server. | 2024-01-18 12:14:48.781 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2024-01-18 12:14:48.781 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2024-01-18 12:14:48.781 DTC Client socket (1) | Socket gracefully closed by remote side. | 2024-01-18 12:14:49.008 DTC Client socket (1) | Closed. | 2024-01-18 12:14:49.008 Denali Data Feed | Connecting to the server ds31-2.sierracharts.com. Port 443 | 2024-01-18 12:14:50.775 DTC Client socket (1) | Creating socket. | 2024-01-18 12:14:50.949 DTC Client socket (1) | New receive buffer size: 0 | 2024-01-18 12:14:50.949 DTC Client socket (1) | Connecting to IP: 38.103.112.190. | 2024-01-18 12:14:50.949 Denali Data Feed | Network connection to server complete. | 2024-01-18 12:14:51.128 Denali Data Feed | Starting socket receive thread. | 2024-01-18 12:14:51.128 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2024-01-18 12:14:51.128 Denali Data Feed | Setting DTC encoding to Binary VLS | 2024-01-18 12:14:51.433 Denali Data Feed | Sending logon request message. | 2024-01-18 12:14:51.433 Denali Data Feed | Received logon response. | 2024-01-18 12:14:51.671 Denali Data Feed | Server Name: RealTimeServer. | 2024-01-18 12:14:51.671 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2024-01-18 12:14:51.671 Denali Data Feed | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. | 2024-01-18 12:14:51.671 Denali Data Feed | Failed connections: 3 | 2024-01-18 12:14:51.671 Denali Data Feed | Waiting for socket receive thread to end | 2024-01-18 12:14:51.671 DTC Client socket (1) | CloseSocket call. | 2024-01-18 12:14:51.672 Denali Data Feed | Disconnected from the server. | 2024-01-18 12:14:51.672 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2024-01-18 12:14:51.672 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2024-01-18 12:14:51.672 DTC Client socket (1) | Socket gracefully closed by remote side. | 2024-01-18 12:14:51.725 DTC Client socket (1) | Closed. | 2024-01-18 12:14:51.725 Denali Data Feed | Connecting to the server ds26.sierracharts.com. Port 443 | 2024-01-18 12:14:53.667 DTC Client socket (1) | Creating socket. | 2024-01-18 12:14:53.845 DTC Client socket (1) | New receive buffer size: 0 | 2024-01-18 12:14:53.845 DTC Client socket (1) | Connecting to IP: 38.103.112.197. | 2024-01-18 12:14:53.845 Denali Data Feed | Network connection to server complete. | 2024-01-18 12:14:54.024 Denali Data Feed | Starting socket receive thread. | 2024-01-18 12:14:54.024 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2024-01-18 12:14:54.024 Denali Data Feed | Setting DTC encoding to Binary VLS | 2024-01-18 12:14:54.317 Denali Data Feed | Sending logon request message. | 2024-01-18 12:14:54.317 Denali Data Feed | Received logon response. | 2024-01-18 12:14:55.036 Denali Data Feed | Server Name: SC Realtime Server. | 2024-01-18 12:14:55.036 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2024-01-18 12:14:55.036 Denali Data Feed | Successfully connected. | 2024-01-18 12:14:55.036 |