Support Board
Date/Time: Tue, 26 Nov 2024 03:49:25 +0000
Post From: Cannot connect to prop firm
| [2024-01-17 21:05:55] |
| User299985 - Posts: 6 |
|
Thank you! The symbol is: MCLG4.NYMEX In the following the message log: 2024-01-17 21:01:37.349 | Software version: 2586 64-bit 2024-01-17 21:01:37.349 | Primary Thread ID: 8796 2024-01-17 21:01:37.349 | Usage end date: 2024-02-15 2024-01-17 21:01:37.349 | Enabled for: Sierra Chart Historical Data Service. 2024-01-17 21:01:37.349 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-01-17 21:01:37.349 | Enabled for: Delayed Denali Exchange Data Feed. 2024-01-17 21:01:37.349 | Enabled for exchange2: CME (Trading Account Required) 2024-01-17 21:01:37.349 | Enabled for exchange2: CBOT (Trading Account Required) 2024-01-17 21:01:37.349 | Enabled for exchange2: COMEX (Trading Account Required) 2024-01-17 21:01:37.349 | Enabled for exchange2: NYMEX (Trading Account Required) 2024-01-17 21:01:37.349 | Allow Support for Sierra Chart Data Feeds is disabled. 2024-01-17 21:01:37.349 | Current selected Data/Trading service: Rithmic Direct - DTC 2024-01-17 21:01:37.349 | Custom symbol settings values: enabled 2024-01-17 21:01:37.349 | Chart Update Interval: 500 2024-01-17 21:01:37.349 | Intraday Data Storage Time Unit: 1 2024-01-17 21:01:37.349 | Time Zone: +00:00:00 (UTC+00) 2024-01-17 21:01:37.349 | 2024-01-17 21:01:37 Local computer time in UTC 2024-01-17 21:01:37.349 | 2024-01-17 21:01:37 Local computer time in SC Time Zone 2024-01-17 21:01:37.349 | 2024-01-17 20:55:02 Server time in UTC 2024-01-17 21:01:37.349 | Local computer UTC time and Server UTC time difference: 0 seconds. 2024-01-17 21:01:37.349 | Program path: C:\SierrachartPit\ 2024-01-17 21:01:37.349 | Data Files path: C:\SierrachartPit\Data\ 2024-01-17 21:01:37.351 | OS Version Number: 10.0 2024-01-17 21:01:37.351 | Locale Setting: C 2024-01-17 21:01:37.353 | DLLs: sst_FreeBundle_64.dll, SST_LocalCopier_64.dll, UserContributedStudies_64.dll 2024-01-17 21:01:37.353 | Allowed protected custom studies: SST_FreeBundle, SST_LocalCopier 2024-01-17 21:01:37.353 | Crash reporter started: true 2024-01-17 21:01:37.353 | 2024-01-17 21:02:18.712 | MCLG4.NYMEX 1 Min #1 | Reloading chart. 2024-01-17 21:02:56.714 | File >> Disconnect selected. 2024-01-17 21:02:56.715 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2024-01-17 21:02:56.716 | DTC Client socket (1) | CloseSocket call. 2024-01-17 21:02:56.717 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2024-01-17 21:02:56.717 | Denali Data Feed | Waiting for socket receive thread to end 2024-01-17 21:02:56.718 | DTC Client socket (2) | CloseSocket call. 2024-01-17 21:02:56.718 | Denali Data Feed | Disconnected from the server. 2024-01-17 21:02:56.718 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-01-17 21:02:56.720 | Rithmic Direct - DTC | Disconnected. 2024-01-17 21:02:56.733 | DTC Client socket (1) | Socket gracefully closed by remote side. 2024-01-17 21:02:56.733 | DTC Client socket (1) | Closed. 2024-01-17 21:02:56.834 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-01-17 21:02:56.835 | DTC Client socket (2) | Closed. 2024-01-17 21:02:59.784 | 2024-01-17 21:02:59.785 | Rithmic Direct - DTC | Using server connection: TheTradingPit-Frankfurt-Aggregated 2024-01-17 21:02:59.788 | Rithmic Direct - DTC | Connecting to the server rsc-de.rithmic.com. Port 40844 2024-01-17 21:02:59.796 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-01-17 21:02:59.797 | DTC Client socket (1) | New receive buffer size: 0 2024-01-17 21:02:59.797 | DTC Client socket (1) | Connecting to IP: 184.104.190.18. 2024-01-17 21:02:59.825 | Rithmic Direct - DTC | Network connection to server complete. 2024-01-17 21:02:59.825 | Rithmic Direct - DTC | Starting socket receive thread. 2024-01-17 21:02:59.825 | Rithmic Direct - DTC | Setting DTC encoding to Binary 2024-01-17 21:02:59.825 | Rithmic Direct - DTC | Sending logon request message. 2024-01-17 21:02:59.874 | Rithmic Direct - DTC | Received logon response. 2024-01-17 21:02:59.874 | Rithmic Direct - DTC | Server Name: . 2024-01-17 21:02:59.874 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2024-01-17 21:02:59.874 | Rithmic Direct - DTC | Successfully connected. 2024-01-17 21:02:59.874 | Rithmic Direct - DTC | Trading is supported. 2024-01-17 21:02:59.874 | Rithmic Direct - DTC | Order cancel and replace is supported. 2024-01-17 21:02:59.874 | Rithmic Direct - DTC | OCO Orders supported. 2024-01-17 21:02:59.874 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2024-01-17 21:02:59.874 | Rithmic Direct - DTC | Connected to server complete. 2024-01-17 21:02:59.876 | No download requests in the queue to start downloads for. 2024-01-17 21:02:59.876 | No download requests in the queue to start downloads for. 2024-01-17 21:02:59.876 | No download requests in the queue to start downloads for. 2024-01-17 21:02:59.876 | No download requests in the queue to start downloads for. 2024-01-17 21:03:00.337 | Using symbol data fast lookup vector 2024-01-17 21:03:00.337 | Rithmic Direct - DTC | Starting real-time market data updates for: MCLG4.NYMEX. ID: 1 Service code: rithmic.trading 2024-01-17 21:03:00.342 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-de.rithmic.com. Port 40847 2024-01-17 21:03:00.345 | DTC Client socket (2) | Creating socket. Using TLS 1.2. 2024-01-17 21:03:00.345 | DTC Client socket (2) | New receive buffer size: 0 2024-01-17 21:03:00.345 | DTC Client socket (2) | Connecting to IP: 184.104.190.18. 2024-01-17 21:03:00.347 | Rithmic Direct - DTC | Requesting security definition data for: MCLG4.NYMEX. ID: 1 2024-01-17 21:03:00.347 | Rithmic Direct - DTC | Using primary service for historical data for MCLG4.NYMEX 2024-01-17 21:03:00.348 | Starting DelayedDownloadMonitoringTimer 2024-01-17 21:03:00.348 | Starting HDTimeoutTimer 2024-01-17 21:03:00.348 | Historical data service client indicated that downloads are not enabled. Symbol: MCLG4.NYMEX. Data Type: Intraday data. 2024-01-17 21:03:00.348 | Historical data download ID 2 not found when removing ID from outstanding request set. 2024-01-17 21:03:00.348 | Real-time Intraday chart data file updates started for MCLG4.NYMEX 2024-01-17 21:03:00.349 | Opened cached Intraday file: C:\SierrachartPit\Data\MCLG4.NYMEX.scid. Thread ID: 8796 2024-01-17 21:03:00.349 | Intraday chart data file opened for MCLG4.NYMEX 2024-01-17 21:03:00.370 | Rithmic Direct - DTC (Data) | Network connection to server complete. 2024-01-17 21:03:00.370 | Rithmic Direct - DTC (Data) | Starting socket receive thread. 2024-01-17 21:03:00.370 | Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary 2024-01-17 21:03:00.370 | Rithmic Direct - DTC (Data) | Sending logon request message. 2024-01-17 21:03:00.410 | Rithmic Direct - DTC (Data) | Received logon response. 2024-01-17 21:03:00.410 | Rithmic Direct - DTC (Data) | Server Name: . 2024-01-17 21:03:00.410 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2024-01-17 21:03:00.410 | Rithmic Direct - DTC (Data) | Successfully connected. 2024-01-17 21:03:00.410 | Rithmic Direct - DTC (Data) | Trading is not supported. 2024-01-17 21:03:00.410 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2024-01-17 21:03:00.410 | Rithmic Direct - DTC | Using primary service for historical data for MCLG4.NYMEX 2024-01-17 21:03:00.410 | Historical data service client indicated that downloads are not enabled. Symbol: MCLG4.NYMEX. Data Type: Intraday data. 2024-01-17 21:03:00.410 | Historical data download ID 3 not found when removing ID from outstanding request set. 2024-01-17 21:03:00.410 | Real-time Intraday chart data file updates started for MCLG4.NYMEX 2024-01-17 21:03:00.410 | Opened cached Intraday file: C:\SierrachartPit\Data\MCLG4.NYMEX.scid. Thread ID: 8796 2024-01-17 21:03:00.410 | Intraday chart data file opened for MCLG4.NYMEX 2024-01-17 21:03:00.411 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: MCLG4.NYMEX 2024-01-17 21:03:00.528 | Rithmic Direct - DTC (Data) | Received security definition for symbol MCLG4.NYMEX 2024-01-17 21:03:10.342 | Rithmic Direct - DTC | Starting real-time market data updates for: MCLH4.NYMEX. ID: 2 Service code: rithmic.trading 2024-01-17 21:03:10.342 | Rithmic Direct - DTC | Requesting security definition data for: MCLH4.NYMEX. ID: 2 2024-01-17 21:03:19.796 | HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | Creating socket. Using TLS 1.2. 2024-01-17 21:03:19.797 | HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | New receive buffer size: 0 2024-01-17 21:03:19.797 | HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | Connecting to IP: 38.79.0.89. 2024-01-17 21:03:20.484 | HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | Socket gracefully closed by remote side. 2024-01-17 21:03:20.486 | HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | Socket gracefully closed by remote side. 2024-01-17 21:03:20.492 | HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | CloseSocket call. 2024-01-17 21:03:20.492 | HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2024-01-17 21:03:20.492 | HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | Closed. |