Support Board
Date/Time: Tue, 26 Nov 2024 02:43:14 +0000
Post From: Installation (update) failed
| [2024-01-16 16:44:06] |
| John - SC Support - Posts: 36286 |
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We are not seeing any requests for previous data in your log file. Please follow the instructions at the following link for how to download more intraday data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Instructions to Download/View More Historical Intraday Data Also, we are not seeing any particular errors in the log. What did the red message state? With regards to not getting the symbol list, are you by any chance doing this in a Sub-Instance? If so, then please try to get the symbols in the Main Instance first and let us know if this works. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |