Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 04:33:46 +0000



Post From: Unable to enter trade

[2024-01-11 15:08:51]
Sierra_Chart Engineering - Posts: 17179
You need to determine the origin of this order:
and then a market order to go short popped up and then I flattened that and took a 13 point loss. Please advise on how to correct this situation.

For instructions for this, refer to:
Trade Activity Log Analysis: Determining the Origin of a New/Modified Order

Also we strongly recommend not to continue to use OEC and instead move to Teton order routing:
Sierra Chart Teton Futures Order Routing
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-01-11 15:14:22