Support Board
Date/Time: Tue, 26 Nov 2024 04:42:03 +0000
Post From: Data / Symbol issues
| [2024-01-08 05:17:29] |
| User928810 - Posts: 15 |
|
Hello, Before the holidays, I used to run daily my charts setup with no issues. I had one footprint chart and I had another instance of SC running with a delta candlestick chart, both where under the symbol : F.US.ESH24. Today, I tried to open SC and setup my charts as usual, but my charts would be blank and grey, after double checking the trade service and putting it to "SC - All Data service" or something like that, my footprint chart auto-updated to ESH24-CME, instead of the F.US.ESH24 and the "new instance" doesn't work, the chart opens but stays greyed out and I can't find either symbols F.US.ESH24 nor the new suggested ESH25-CME that is actively running in the original instance. I'm very confused by the change of symbols and the new instance now not working... I don't know where to start. |