Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 02:28:47 +0000



Post From: ACS_RECEIVE_POINTER_EVENTS_ALWAYS freezes the graph as long as the mouse moves.

[2024-01-05 17:59:19]
Sierra_Chart Engineering - Posts: 17179
We are not able to reproduce the issue. But we have been looking more at Improving performance, when the pointer is moved around a chart.

There are some improvements that will be out in the next release. This will be out today or over the weekend. We will want to know if it makes a difference. If it does make a difference for the better, this would strongly indicate an inefficiency at the operating system level which is something that not all systems would be encountering. Since we do not.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing