Support Board
Date/Time: Tue, 26 Nov 2024 00:58:33 +0000
Post From: Extend Dom Across Chart and ctrl losing crosshair activation.
| [2023-12-30 13:32:32] |
| User21243 - Posts: 48 |
|
When enabling "extend DOM Across chart" for trading using ctrl/alt sometimes the crosshair becomes inactive and as a result ctrl/alt also becomes inactive, most times just ctrl becomes inactive. Once this happens pressing ctrl will not activate the crosshair again and allow you to use ctrl to buy, but you can press alt and the crosshair will activate allowing you sell. If you are trying to buy and pressing ctrl and unable to get the crosshair to activate, you have to either just press mouse button on the chart or you can press alt and the crosshair will activate again. I know that sounds confusing, I can do a short video with sound and explain it if needed. Basically, when alternating between pressing ctrl and alt, the crosshair will become inactive, ctrl will not activate it and you cannot buy unless you either press just the mouse button on the chart or press the alt button again. Anyway to correct this so ctrl will not lose the activation and/or if it is lost then ctrl will reactivate the crosshair again? I can do a short video if needed, but you should be able to reproduce this by doing these steps. 1. Enable extend dom across chart 2. Start by holding down alt and you will see the area on dom be highlighted that it’s ready to place a sell order with a mouse click. 3. Release alt and hold down ctrl and the buy column on dom should highlight showing it’s ready to place a buy order with a mouse click, 4. Alternate doing this, hold ctrl, release, hold alt, release etc. 5. During this sequence of alternating the crosshair will lose its activation and ctrl will no longer highlight the dom and you cannot use it to place a buy order. 6. The only way to get the crosshair activated back is to either click on the chart with just the mouse or to press alt. Once either of those have been done then ctrl will work again and highlight the buy column. But it will happen over and over again. When you are trying to trade and clicking ctrl alt and back and forth you can’t have this happen with ctrl losing the ability to place a buy order. If it does, then you have to do extra steps just to get it back active. Worse, you hit ctrl and mouse click trying to enter or close a trade and realize it became inactive and the order never sent. Etc etc/ Let me know if you can reproduce it, if not I will do a short video showing it. |