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Date/Time: Tue, 26 Nov 2024 02:35:23 +0000



Post From: ACS_RECEIVE_POINTER_EVENTS_ALWAYS freezes the graph as long as the mouse moves.

[2023-12-29 01:08:31]
Sierra_Chart Engineering - Posts: 17179
Regarding post #10, you are going to have to figure this out and resolve it. You are the only one who ever has reported a problem with this.

We tried to solve this for you, only to the detriment, of other Sierra Chart users and some testing we have done has shown that really the number of study function calls when moving the pointer around, is not really that excessive. We suspect the issue is that you have a poor performing custom study that you have developed.

We cannot provide any further help. This is now up to you to figure out and resolve.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2023-12-29 01:10:24