Support Board
Date/Time: Tue, 26 Nov 2024 09:49:11 +0000
Post From: Current status: Inactive - Cannot Connect after entering login info
| [2023-12-19 20:32:52] |
| User668772 - Posts: 5 |
|
I believe I did as requested and am now getting this error "Connection error message from service: DTC-Sub Instance | Connection error. Connection to self not allowed|Date-Time:2023-12-19 20:25:00" Created the DTC Protocol server. | 2023-12-19 20:24:55.493 DTC Protocol Server listening on port 11098. | 2023-12-19 20:24:55.494 Reading Internal Order ID file. | 2023-12-19 20:24:55.494 Reading Trade Orders file. | 2023-12-19 20:24:55.598 Reading Trade Positions file. | 2023-12-19 20:24:55.598 Reading Trade Account Data files. | 2023-12-19 20:24:55.599 Software version: 2568 64-bit | 2023-12-19 20:24:55.600 Primary Thread ID: 5792 | 2023-12-19 20:24:55.600 Usage end date: 2024-05-25 | 2023-12-19 20:24:55.600 Enabled for: Advanced Features 2. | 2023-12-19 20:24:55.600 Enabled for: Sierra Chart Historical Data Service. | 2023-12-19 20:24:55.600 Enabled for: Delayed Denali Exchange Data Feed. | 2023-12-19 20:24:55.600 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-12-19 20:24:55.600 Current selected Data/Trading service: DTC - Sub Instance | 2023-12-19 20:24:55.600 Custom symbol settings values: enabled | 2023-12-19 20:24:55.600 Chart Update Interval: 500 | 2023-12-19 20:24:55.600 Intraday Data Storage Time Unit: 1 | 2023-12-19 20:24:55.600 Time Zone: +00:00:00 (UTC+00) | 2023-12-19 20:24:55.600 2023-12-19 20:24:55 Local computer time in UTC | 2023-12-19 20:24:55.600 2023-12-19 20:24:55 Local computer time in SC Time Zone | 2023-12-19 20:24:55.600 2023-12-19 20:24:54 Server time in UTC | 2023-12-19 20:24:55.600 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-12-19 20:24:55.600 Program path: C:\Users\abc\Documents\G7FX\Sierra Chart Downloader\SierraChartInstance_2\ | 2023-12-19 20:24:55.600 Data Files path: C:\Users\abc\Documents\G7FX\Sierra Chart Downloader\SierraChartInstance_2\Data\ | 2023-12-19 20:24:55.600 OS Version Number: 10.0 | 2023-12-19 20:24:55.601 Locale Setting: C | 2023-12-19 20:24:55.601 DLLs: UserContributedStudies_64.dll | 2023-12-19 20:24:55.601 Allowed protected custom studies: | 2023-12-19 20:24:55.601 Crash reporter started: true | 2023-12-19 20:24:55.601 Created the DTC Protocol historical data server. | 2023-12-19 20:24:55.620 HD Server Manager | Listening on port 11099. | 2023-12-19 20:24:55.621 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-12-19 20:24:55.659 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-12-19 20:24:55.754 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-12-19 20:24:55.754 Received 5 login tokens. | 2023-12-19 20:24:55.955 Requested user files to download. | 2023-12-19 20:24:58.121 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11098 | 2023-12-19 20:25:00.120 DTC Client socket (1) | Creating socket. | 2023-12-19 20:25:00.120 DTC Client socket (1) | New receive buffer size: 0 | 2023-12-19 20:25:00.121 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2023-12-19 20:25:00.121 DTC Protocol server | Incoming connection from 127.0.0.1. | 2023-12-19 20:25:00.122 DTC client #1. 127.0.0.1 (2) | Creating socket. | 2023-12-19 20:25:00.123 DTC client #1. 127.0.0.1 (2) | New receive buffer size: 262144 | 2023-12-19 20:25:00.123 DTC client #1. 127.0.0.1 (2) | Allocated send buffers: 32 of 131072 bytes. | 2023-12-19 20:25:00.123 DTC - Sub Instance | Network connection to server complete. | 2023-12-19 20:25:00.124 DTC - Sub Instance | Starting socket receive thread. | 2023-12-19 20:25:00.124 DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none | 2023-12-19 20:25:00.124 DTC client #1. 127.0.0.1 | Set DTC encoding to Binary VLS | 2023-12-19 20:25:00.125 DTC - Sub Instance | Setting DTC encoding to Binary VLS | 2023-12-19 20:25:00.125 DTC - Sub Instance | Sending logon request message. | 2023-12-19 20:25:00.125 DTC client #1. 127.0.0.1 | Requested heartbeat interval: 20 | 2023-12-19 20:25:00.125 DTC client #1. Sierra Chart. 127.0.0.1 | Received logon request. | 2023-12-19 20:25:00.125 DTC client #1. Sierra Chart. 127.0.0.1 | Sent Logon response with error to Sierra Chart client. Username: Rmdt-23. Result text: Connection to self not allowed | 2023-12-19 20:25:00.125 DTC - Sub Instance | Received logon response. | 2023-12-19 20:25:00.126 DTC - Sub Instance | Server Name: SC DTC Server. | 2023-12-19 20:25:00.126 DTC - Sub Instance | Server protocol version: 8. Client protocol version: 8 | 2023-12-19 20:25:00.126 DTC - Sub Instance | Connection error: Connection to self not allowed | 2023-12-19 20:25:00.126 * DTC - Sub Instance | Failed connections: 1 | 2023-12-19 20:25:00.126 DTC - Sub Instance | Waiting for socket receive thread to end | 2023-12-19 20:25:00.147 DTC Client socket (1) | CloseSocket call. | 2023-12-19 20:25:00.147 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-12-19 20:25:00.147 DTC client #1. 127.0.0.1 (2) | Socket gracefully closed by remote side. | 2023-12-19 20:25:00.147 DTC - Sub Instance | Disconnected. | 2023-12-19 20:25:00.147 DTC client #1. 127.0.0.1 (2) | CloseSocket call. | 2023-12-19 20:25:00.148 DTC client #1. 127.0.0.1 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-12-19 20:25:00.148 DTC client #1. 127.0.0.1 (2) | Closed. | 2023-12-19 20:25:00.148 DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-12-19 20:25:00.148 DTC Client socket (1) | Closed. | 2023-12-19 20:25:00.148 Deleting individual DTC server: DTC client #1. Sierra Chart. 127.0.0.1 | 2023-12-19 20:25:01.153 DTC server: DTC client #1. Sierra Chart. 127.0.0.1 successfully deleted. | 2023-12-19 20:25:01.153 |