Support Board
Date/Time: Tue, 26 Nov 2024 08:44:04 +0000
Post From: Problem with 2 instances using Teton CME order routing and Denali data (One freezes)
| [2023-12-15 19:47:35] |
| John - SC Support - Posts: 36286 |
|
We understand the situation. Keep in mind that Teton and Denali are two different things. Teton is the order routing service and Denali is our data service. You do need to use the Denali data feed when using Teton, but that is the only connection. Therefore, what you need to do is to set the option for "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" to "No" in the instances where you want to connect to a particular trading service and get the data from them. Or, if you want to get the Delayed Streaming Data instead of the Real-Time data. In these cases, since you are not getting the real-time data from our Denali feed, these will not count towards connections to Denali. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |