Support Board
Date/Time: Tue, 26 Nov 2024 08:50:29 +0000
Post From: Problem with 2 instances using Teton CME order routing and Denali data (One freezes)
| [2023-12-15 18:53:43] |
| ADRTvent - Posts: 23 |
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I am currently using Teton Order routing (in the Data/trade service settings) and using Clearing firm Iron Beam. I have enabled my Denali data feed to run the CME non professional (top of book) data and also enabled the use of 2 systems and paid the additional fee (total $2.50 or 1.25 each) , when I run 2 separate instances of Sierra chart with the same username (ADRT Ventures) they both connect however the machine that connects first works, its quotes/prices move in realtime and the one that connects 2nd just has frozen quotes and prices don't move ones it completes historical download. Realtime quotes are not running simultaneously on both machines so I cannot use 2 systems at the same time since when one is connected the other one freezes. I have the DTS sent to Teton CME order routing on both machines (with Ironbeam as clearing firm) and both instances are connected & show green on the top left. In common settings I also have "allow support for sierra chart data feeds" set to "YES" on both. If set one to "no" they it pushes it back to delayed quotes. Is there something else I need to do? I have 2 account#s with Iron beam and would like to use them on 2 different machines with same username simultaneously, everything seems to work and run except for the quote or prices on the chart on one of the 2 instances. please advise
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