Support Board
Date/Time: Tue, 26 Nov 2024 10:40:57 +0000
Post From: Connect to Gain Capital
| [2023-12-13 15:44:57] |
| User312718 - Posts: 23 |
|
I put a trade on and my internet went down. There was a stop and target in place. When my internet came back the position is gone but my trade log is just showing the entry and no exit. I called stonex and they said the target was hit and the position was closed. I'm still just seeing an open position in my trade log. I just want to make sure everything is squared away. Everything on sierra dom's are showing I'm flat but the trade log is only showing the entry for a sell short and no buy to cover. Trade log below: Thank you TradeActivity files query time: 0.130359 seconds. Entries: 0. Current queries: 2 | 2023-12-13 10:13:08.612 TradeActivity files query time: 0.000251 seconds. Entries: 1. Current queries: 1 | 2023-12-13 10:13:08.613 SC Data - All Services | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2023-12-13 10:13:22.441 SC Data - All Services | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 | 2023-12-13 10:13:22.441 TradeActivity files query time: 0.025173 seconds. Entries: 11. Current queries: 1 | 2023-12-13 10:13:44.911 TradeActivity files query time: 0.018490 seconds. Entries: 11. Current queries: 2 | 2023-12-13 10:13:44.973 TradeActivity files query time: 0.019321 seconds. Entries: 11. Current queries: 3 | 2023-12-13 10:13:45.078 TradeActivity files query time: 0.017893 seconds. Entries: 11. Current queries: 4 | 2023-12-13 10:13:45.113 TradeActivity files query time: 0.019391 seconds. Entries: 12. Current queries: 5 | 2023-12-13 10:13:45.152 TradeActivity files query time: 0.011652 seconds. Entries: 11. Current queries: 8 | 2023-12-13 10:13:45.179 TradeActivity files query time: 0.011673 seconds. Entries: 12. Current queries: 8 | 2023-12-13 10:13:45.190 TradeActivity files query time: 0.018399 seconds. Entries: 11. Current queries: 8 | 2023-12-13 10:13:45.209 TradeActivity files query time: 0.015536 seconds. Entries: 11. Current queries: 2 | 2023-12-13 10:13:45.669 TradeActivity files query time: 0.016701 seconds. Entries: 11. Current queries: 1 | 2023-12-13 10:13:45.685 TradeActivity files query time: 0.017295 seconds. Entries: 11. Current queries: 1 | 2023-12-13 10:13:46.902 TradeActivity files query time: 0.016529 seconds. Entries: 11. Current queries: 1 | 2023-12-13 10:13:48.926 TradeActivity files query time: 0.014863 seconds. Entries: 11. Current queries: 1 | 2023-12-13 10:13:49.885 TradeActivity files query time: 0.019989 seconds. Entries: 11. Current queries: 1 | 2023-12-13 10:13:50.045 TradeActivity files query time: 0.015218 seconds. Entries: 12. Current queries: 1 | 2023-12-13 10:13:50.229 TradeActivity files query time: 0.015016 seconds. Entries: 11. Current queries: 2 | 2023-12-13 10:13:50.283 TradeActivity files query time: 0.019503 seconds. Entries: 11. Current queries: 1 | 2023-12-13 10:13:50.372 SC Data - All Services | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2023-12-13 10:19:46.302 SC Data - All Services | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 | 2023-12-13 10:19:46.302 SC Data - All Services | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2023-12-13 10:19:51.675 SC Data - All Services | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 2 | 2023-12-13 10:19:51.675 TradeActivity files query time: 0.004419 seconds. Entries: 1. Current queries: 1 | 2023-12-13 10:20:52.966 TradeActivity files query time: 0.000418 seconds. Entries: 1. Current queries: 1 | 2023-12-13 10:20:53.473 SC Data - All Services | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2023-12-13 10:21:42.010 SC Data - All Services | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 | 2023-12-13 10:21:42.010 SC Data - All Services | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2023-12-13 10:22:39.123 SC Data - All Services | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 | 2023-12-13 10:22:39.123 TradeActivity files query time: 0.004347 seconds. Entries: 1. Current queries: 1 | 2023-12-13 10:32:39.414 TradeActivity files query time: 0.000373 seconds. Entries: 1. Current queries: 1 | 2023-12-13 10:32:39.906 TradeActivity files query time: 0.000355 seconds. Entries: 1. Current queries: 1 | 2023-12-13 10:32:45.909 TradeActivity files query time: 0.000370 seconds. Entries: 1. Current queries: 1 | 2023-12-13 10:32:45.945 TradeActivity files query time: 0.000371 seconds. Entries: 1. Current queries: 1 | 2023-12-13 10:32:49.528 TradeActivity files query time: 0.000321 seconds. Entries: 1. Current queries: 1 | 2023-12-13 10:32:49.572 |