Support Board
Date/Time: Tue, 26 Nov 2024 11:47:40 +0000
Post From: cant connect on my second computer
[2023-12-08 21:28:31] |
John - SC Support - Posts: 36286 |
If that is the particular message you get - " CQG WebAPI logon unsuccesfull your logon is disabled" then that is coming from CQG. Keep in mind that you can not make multiple connections to CQG. Although you should not get that particular message. Make sure you are disconnected on your first computer and then try again on the second. If you continue to get the message about your logon being disabled, then make sure you are using the same CQG account. But in the end, you will need to ask your broker about this, as that message comes from CQG, so there is something odd occurring. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |