Support Board
Date/Time: Tue, 26 Nov 2024 10:22:50 +0000
Post From: Intraday data not downloading since yesterday, connected to Teton with AMP
| [2023-12-08 19:21:14] |
| John - SC Support - Posts: 36286 |
|
Since it sounds like you are using different services, the most likely issue is that you are not changing your symbols when you change services. Each service uses its own particular way of specifying symbols, so you have to change them when you change your service. When you change your service and select OK to close the "Data/Trade Service Settings" window, you are prompted to change your symbols - you should select Yes to this. If you did not, or you later open a different chartbook, then you can update the symbols by selecting "Edit >> Translate Symbols for Current Service". Please do this and see if it resolves your issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |