Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 10:54:10 +0000



Post From: No longer getting updates on chart after switching plan to base advanced

[2023-12-08 14:01:18]
User349850 - Posts: 3
Hi, I've been using the Integrated Advanced plan with top of the book CME data and haven't had issues for the last couple months. I switched to a base advanced plan last night with the same data feed and I'm no longer getting any updates to any chart. It is connected to the "SC Data - All Services" service. Is there something I need to configure to fix this?