Support Board
Date/Time: Tue, 26 Nov 2024 13:35:49 +0000
Post From: Uploaded Custom Alert sound cannot be tested
| [2023-12-04 21:47:13] |
| Daniel Gonzalez - Posts: 14 |
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Hello, I uploaded several .wav files to be used as alerts, but whenever they are assigned an alert number and I prompt Sierra to test the sound they do not play. The only sound that plays is the generic computer sound not my custom alert sound. I attempted other preloaded Sierra alerts and they sound when tested only my uploaded alert sounds do not play. The files are good and have audio, I have confirmed they are playable alert sounds before and after uploading them into Sierra. I have even done market replay to ensure that the conditions are given for the alert to sound and only that plays is the default generic alert tone from the computer. Any help would be greatly appreciated. Thank you
Date Time Of Last Edit: 2023-12-04 22:02:50
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 Screenshot 2023-12-04 at 3.31.45 PM.png / V - Attached On 2023-12-04 21:42:32 UTC - Size: 45.38 KB - 61 views Alert Log.png / V - Attached On 2023-12-04 22:02:42 UTC - Size: 156.94 KB - 67 views Attachment Deleted. |