Support Board
Date/Time: Mon, 25 Nov 2024 21:21:08 +0000
Post From: Rithmic eval account
| [2023-12-04 17:54:19] |
| Brookwood - Posts: 26 |
|
Gotta say, this has been a genuine nightmare. I guess I can feel hopeful that some of you have conquered this but this will be the second full day I have spent on this and I have made no real progress toward getting my TopStep account rolling (they are 100% useless for any tech support whatsoever). I now have 21 browser tabs open mostly from SC, and swimming in information that leads me around in circles. I have: • opened a funded account • completed the SC non-pro data agreements • activated the desired services in the SC portal • tried every combination of servers, data feeds, RTPro on, RTPro off, RTpro Data feed on, RTPro Data feed off, various combos of SC vs Rithmic in my selected services passwords in, passwords blank, just trying to brute-force a solution since nothing is working., Each yields its own unique set of errors-- •SC: still giving delayed data and no choice to select the trading account •Rithmic can select accounts but there is either no data, delayed data (not exchange delayed, server lag delayed-- 15 minutes to download historical data for a few charts then RT price action is a few jumps per point per minute. •Sub instances receive nothing at all if using Rithmic. • Permission denied errors just don't know what to do. Every road has so far been a dead end. If it takes a day for SC to confirm my acct or something I could get my head around it but my portal claims I am receiving RT CME data. Everyone who has this working seems to be at Apex, maybe its a Topstep thing but really don't have a clue at this point. Im getting literally every error there is to get. I'm out of ideas |