Login Page - Create Account

Support Board


Date/Time: Fri, 18 Oct 2024 03:59:28 +0000



Post From: Problem with flatten Order

[2023-12-03 18:29:14]
Sierra_Chart Engineering - Posts: 16656
The cause of this is Rithmic is not acknowledging the order. Maybe there was also a connectivity issue. In our experience more than likely it is an issue on the Rithmic side.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing