Support Board
Date/Time: Mon, 25 Nov 2024 22:32:59 +0000
Post From: Resolved: EUREX Data Feed Down 2023-11-29
| [2023-11-29 15:51:26] |
| Sierra_Chart Engineering - Posts: 17175 |
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We now have an answer as to why this is taking so long: During the week, any and all physical works must be performed in the window of 22:30 to 01:00 CET. We know there is a physical connectivity problem. And every point of the connection is going to be checked. Between the technical work being done by the exchange and our technician, the problem will be found and resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |