Support Board

Date/Time: Mon, 16 Sep 2024 19:29:35 +0000

Post From: Resolved: EUREX Data Feed Down 2023-11-29

[2023-11-29 15:51:26] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 16387
We now have an answer as to why this is taking so long: During the week, any and all physical works must be performed in the window of 22:30 to 01:00 CET. Therefore, one way or another we know this will be resolved, before tomorrow morning in Europe. We know there is a physical connectivity problem. And every point of the connection is going to be checked. Between the technical work being done by the exchange and our technician, the problem will be found and resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing