Support Board
Date/Time: Tue, 04 Nov 2025 13:25:01 +0000
Post From: Resolved: EUREX Data Feed Down 2023-11-29
| [2023-11-29 08:19:34] |
| Sierra_Chart Engineering - Posts: 21299 |
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These are the ticket details from EUREX. Why they show this as medium priority we do not know. We told them it is urgent. Incident ID: 21348859
Ticket Description: Lost connectivity Eurex Order by Order Business-ID: 0001309547 Business Area: Eurex Environment: Production Priority: Medium Creation Date/Time: 29.11.2023 / 09:09:46 Category: Information / Knowledge - - - - Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-11-29 08:20:07
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