Support Board
Date/Time: Mon, 25 Nov 2024 22:18:52 +0000
Post From: Resolved: EUREX Data Feed Down 2023-11-29
| [2023-11-29 08:19:34] |
| Sierra_Chart Engineering - Posts: 17175 |
|
These are the ticket details from EUREX. Why they show this as medium priority we do not know. We told them it is urgent. Incident ID: 21348859
Ticket Description: Lost connectivity Eurex Order by Order Business-ID: 0001309547 Business Area: Eurex Environment: Production Priority: Medium Creation Date/Time: 29.11.2023 / 09:09:46 Category: Information / Knowledge - - - - Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-11-29 08:20:07
|