Support Board
Date/Time: Sun, 24 Nov 2024 17:20:39 +0000
Post From: Severe lag on newer versions
| [2023-11-28 19:49:13] |
| Sierra_Chart Engineering - Posts: 17156 |
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Yes, and that is not representative of the actual speed you would see. For some reason the video just slows down the rate of updating of the entire desktop, or its own frame rate cannot keep up. We have already provide all of the relevant information to improve performance in the first post. We did link to the relevant information in our first post in this thread. This would be the most relevant link: Chart Trading and the Chart DOM: Improving Performance Of Chart / Trade DOM As an experiment just have one chart open and configure it with the Chart DOM and go through those performance improvements. We have also added changes you should make with power management, which we will document, and we will also document how you can control the priority of the Sierra Chart process through the Windows task manager. We really are in disbelief over this thread. We are running a computer using an Intel 6th generation CPU, an older discontinued CPU, with Windows 7 and 40+ charts, over a long-haul high latency connection, and receiving considerably faster updates per second than you are. And this is precisely why we are suspecting power management as being the cause of the problem. Or you are just not following the instructions we gave in our immediate reply to this thread. Another one of our systems, is a Dell rackmounted server, an older generation running Server 2008, 32 cores very fast and responsive and capable system. We run Sierra Chart on that, and watch it with an RDP connection. All proven stable technology. This is another technique is to run Sierra Chart on a separate computer, and RDP into it. This considerably eliminates the graphics load that Sierra Chart would place on the system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-11-28 20:02:13
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