Support Board
Date/Time: Tue, 26 Nov 2024 14:17:10 +0000
Post From: Historical download complete popup
| [2023-11-28 15:30:37] |
| Sierra_Chart Engineering - Posts: 17179 |
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We see you are using Rithmic. And having connectivity issues. One thing we have learned about Rithmic is that they will disconnect the connection if an invalid symbol is used. So you need to check all of the symbols being used and make sure they are correct. This section here explains how to locate all of the symbols: Chart Data and Chart Data Files: Cleaning Up Old and Unused Symbols for Efficiency Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |