Support Board
Date/Time: Sun, 24 Nov 2024 17:48:15 +0000
Post From: Severe lag on newer versions
| [2023-11-28 14:40:54] |
| Sierra_Chart Engineering - Posts: 17156 |
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We do not know what the cause of the problem is in your case. We simply do not observe this at all. We have attached a video. This does not actually show the real number of updates per second which is higher. When we do the video it just slows down. The real number of updates is about 50 to 100% more. So this may only be showing about half of the number of updates per second. This video shows MES futures. Which may not be updating as frequently as ES futures. There is higher order activity on the larger ES futures. In the video wait for the time of 9:30, the open, and you will see very frequent updating. But still direct observation shows a higher number of updates. The original post in this thread, is about a version specific issue. If you are having a different issue, you should not be posting in this thread. (Actually we see, you are the same user who started the thread) We are quite certain, there is no problem on new versions. This is abundantly clear but we will look into the higher number of threads. Which was something that we were going to be looking into anyway, for unrelated reasons. And thinking about it some more, newer versions have other performance improvements as well. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-02-16 03:40:36
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 USStockMarketOpenChartDOMUpdating_Video_2023-11-28_093106.wmv - Attached On 2023-11-28 14:36:10 UTC - Size: 50.92 MB - 245 views |