Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 14:31:43 +0000



Post From: chartbook not downloading on new instance

[2023-11-27 15:39:11]
Sierra_Chart Engineering - Posts: 17179
Set "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" to Yes. If you have changed this setting, then reconnect to the data feed after by selecting 'File >> Reconnect".

Translate the symbols with this Edit menu command:
Edit Menu: Edit >> Translate Symbols To Current Service

You definitely will need to keep your live trading account and rely on the Denali Data Feed. Do not close that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-11-27 15:40:02