Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 19:25:14 +0000



Post From: Severe lag on newer versions

[2023-11-19 03:29:42]
Sierra_Chart Engineering - Posts: 17159
Ok so it does not sound as though, this is version specific in your case unlike the original post.

It sounds like in your case, this is Internet connectivity related. We are going to be doing some upgrades and changes to our ISP connectivity for our Denali Data Feed. The first such change is going to occur this coming week.

To be clear only a small amount of users have a problem at times. It has to do with the path of communication to some users. It is not an issue on the Sierra Chart side. Somewhere outside of the network infrastructure outside of the data centre.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-11-19 04:59:09